Answers to the questions you probably have right now.

Getting Started

What is Synkra and what do you actually build?

Getting Started

How long does it take to get a service live?

Getting Started

Do I need any technical knowledge to use Synkra services?

Pricing and Credits

How does the credit system work?

Pricing and Credits

Do unused credits roll over?

Pricing and Credits

Are setup fees refundable?

Pricing and Credits

What happens when my credit balance runs low?

Services

Can the AI voice agent sound like it belongs to my specific business?

Services

What happens if the AI cannot answer a customer question?

Services

Can I change what my agent says after it goes live?

Onboarding and Delivery

What happens immediately after I pay?

Onboarding and Delivery

Do I get to test my service before it goes live?

Onboarding and Delivery

What happens seven days after going live?

Account Management

How do I pause my service?

Account Management

How do I cancel my service?

Account Management

Can I come back after cancelling?

Account Management

Can I upgrade my plan?

Partners and Affiliates

How much do partners earn?

Partners and Affiliates

What happens if two partners refer the same client?

Partners and Affiliates

Do partners earn recurring commission?